FAQ

Can I edit the opt-in field on my lead capture pages?
The short answer is: no. You can't edit any of the pre-made pages in the system. However, it's important to note that only the Name and Email Addr...
Thu, 17 Aug, 2017 at 5:47 PM
What does the asterik (*) next to the Name and Email Address fields on lead capture pages signify?
Only the Name and Email Address fields are required on all lead capture pages, as denoted by the * next to these fields. The Phone Number field is optional o...
Thu, 17 Aug, 2017 at 5:49 PM
My mobile phone email address isn't in the list. What do I do? Help!
If your mobile phone email address isn't in the list provided in the back office, or on this list, it means you won't be able to receive text mess...
Thu, 17 Aug, 2017 at 5:55 PM
Where do I go to set up text notifications on lead activity?
You can set up text notifications for lead activity by going to Configure Site > Basic Set up > Step 3: Lead and System Alerts - default via Email. Ju...
Thu, 17 Aug, 2017 at 5:57 PM
How can I change my account information (name, email, phone, address)?
You can change any of this information under your Account Settings. Your account settings can be located in your back office, by clicking on your photo and ...
Thu, 17 Aug, 2017 at 6:02 PM
How can I remove my home address from the bottom of my autoresponse emails?
By US CAN SPAM law, you are required to have a physical address listed at the bottom of your autoresponse emails, whether it's your home or office addr...
Thu, 17 Aug, 2017 at 6:04 PM
Why doesn't a video play on my Fox News Capture page?
Your Fox News Capture page isn't designed as a video capture page. There is only a photo of the Fox News broadcast on this page. In order for visitors ...
Fri, 18 Aug, 2017 at 9:54 AM
What features are included in the Lite package?
If you have the Lite package, you have the following features available to you in the marketing system: - Lead Capture & Tour Pages - Email Autores...
Fri, 18 Aug, 2017 at 9:58 AM
What features are included in the Plus package?
If you have the Plus package, you have the following features available to you in the marketing system: - Lead Capture & Tour Pages - Contact Manag...
Thu, 24 Aug, 2017 at 12:29 PM
What features are included in the Pro package?
If you have the Pro package, you have the following features available to you in the marketing system: - Lead Capture & Tour Pages - Contact Manage...
Thu, 24 Aug, 2017 at 12:31 PM